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ATRIUM - How to add/delete cards using the master and programming cards

ATRIUM - Adding a user and card (Software)

CDVI - How to create a door unlock schedule via the Web server

CDVI - Creating/applying holidays to a schedule via the Web server

CDVI - Adding Schedule (Basic) via the Web server

CDVI - Adding & Assigning an “Access Level” via the Web server

CDVI - Adding a card & assign to a user (Web Server)

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Frequently Asked Questions

Have questions? We are here to help.

  • What is access control?
    • Access control refers to the security system that regulates and monitors access to a building or specific areas within it. It typically involves the use of various technologies such as keycards, biometrics, or PIN codes to grant or restrict entry to authorized individuals.
  • How does building access control work?
    • Access control systems generally consist of electronic readers or sensors, control panels, and an administrative software interface. When a person presents their credential (such as a keycard or biometric sample) to a reader, the system verifies the authentication data and sends a signal to unlock the door or grant access based on the configured rules.
  • Why is building access control important?
    • Building access control is crucial for enhancing the security of a building or facility. It helps prevent unauthorized entry, protects valuable assets, ensures the safety of occupants, and enables efficient monitoring and management of access events.
  • What is physical access control?
    • The enforcement of how an individual gains access to and from a building, property or any other facility. This is done by assigning credentials (cards, fobs, fingerprint, mobile), which identifies the individual, and in turn, authorizes whether they have permission to enter.
  • Can building access control systems be integrated with other security systems?
    • Yes, building access control systems can be integrated with other security systems such as video surveillance, intrusion detection, and alarm systems. Integration allows for a comprehensive security approach, with synchronized data and coordinated responses in case of security events.
  • Can building access control systems track and record access events?
    • Yes, modern access control systems can track and record access events. These systems generate audit trails that log entries, exits, and other access-related events. The audit trail provides valuable information for monitoring, investigating incidents, and maintaining accountability.
  • Are building access control systems scalable?
    • Yes, building access control systems are scalable. They can be designed to accommodate a small building with a few doors or a large facility with multiple buildings and complex access requirements. The scalability allows for expansion and adaptation as the needs of the building or organization change.
  • How secure are building access control systems against hacking or unauthorized access?
    • Building access control systems employ various security measures to protect against hacking or unauthorized access attempts. These include encryption of data transmissions, secure credential storage, strong authentication protocols, and regular system updates. However, it’s essential to select reputable vendors, follow best practices in system configuration, and stay vigilant about emerging security threats.
  • What are the different types of building access control systems?
    • Building access control systems can vary in complexity and features. Common types include:
      • Keycard systems: Users present a keycard to a reader to gain access.
      • Biometric systems: These use unique physiological traits like fingerprints or iris scans for identification.
      • Keypad or PIN-based systems: Users enter a personal identification number (PIN) to gain entry.
      • Proximity readers: These detect and authenticate key fobs or other proximity devices.
  • How can I manage access control for multiple users in a building?
    • Access control systems usually provide an administrative interface that allows authorized personnel to manage user credentials, set access permissions, and configure system settings. Administrators can add or remove users, assign access levels, and customize access privileges for different areas or timeframes.
  • What happens if someone loses their access credential?
    • When someone loses their access credential, it’s important to deactivate or remove the lost credential from the access control system immediately. This prevents unauthorized individuals from using the lost credential to gain entry. The person should report the loss to the appropriate authorities or the system administrator to arrange for a replacement credential.

What our customers are saying

For nearly 10 years we have a great relationship with New Age Group. We have had them install cameras in seven of our locations and each installation went very smoothly. The ongoing support we receive from New Age Group is exceptional. When we need cameras for safety and security, they will be the only company we call as their work is second to none.

- New Visions Toronto

New Age Group is by far the best Alarm company out there. Starting from the staff, to the installers, to the accounting department. They were all great from the beginning of my transaction to the end. I have been a customer of New Age since 2006 and they always show their top-notch service. I will recommend this company again and again to my friends and family.

- Saverio

Great Service! You get what you pay for with New Age Group and you will be impressed.

- Willy from Oshawa

Very professional, prompt and knowledgeable. Service tech was polite, very informative, clean and provided prompt service. Follow up was very thorough, informative and made sure I understood the entire system throughout the duration of the call. Very reliable. Highly recommend.

- Tiffany

Phenomenal customer service and products are top of the line.

- David

I have been through 4 different companies before I found New Age Group and I'm so pleased with their work.

On time, efficient, polite, and super knowledgeable with their products.

If you want top notch service with no hassle, New Age Group would be your only choice!!!!

- Michael from Oakville

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